> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.parkpnp.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Someone has just booked my space, how do I get the key/ fob to them?

Our messages feature allows you to directly interact with the booker of your space. 

Once you have received a booking you will then have the option to message them. Simply reply to their booking message to arrange FOB/ key collection.  


![](https://storage.crisp.chat/users/helpdesk/website/32165a7f-3b46-4a62-a0d0-840720d1b4d6/9c9d0c09-67ef-475c-97fa-143c1d308247.png)


If you have any issues feel free to give us a call on  (01) 513 3583.