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Cancellations & Refunds
What's is the Parkpnp cancellation policy?
1. Before the booking commences Unfortunately, you cannot cancel the booking after the start time commences, unless you have purchased cancellation protection. If you have purchased cancellation protection you can cancel your booking via the booking dashboard on your parkpnp.com account. 2. After the booking commences If you have purchased the 'Flexi Plus' cancellation protection on long-term bookings, seven (7) days or more, you can cancel your booking 24 hours after the bo
How long does it take to receive a refund?
Refunds normally appear on statements about 2 days after the cancellation, but can take up to three-to-five business days. If you cancel a space shortly after purchase, it can sometimes result in a "voided transaction", meaning the charge was canceled before it had a chance to process. When this happens, the purchase just disappears from your statement, meaning you will not see a corresponding refund.