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Having trouble with your parkpnp account?
How do I deactivate or delete my account?
To deactivate your account: Go to Account on Parkpnp.com (you will be prompted to log in to your account, if you are not already). Click Settings Click Deactivate my account When you deactivate your account: Any reservations you currently have as a space owner or a booker will automatically be canceled. Your profile will be hidden. If you are a space owner, your listings will be hidden. Some information, such as your reviews, may remain visible to others. We’
How do I change my bank details?
Changed your card details? Make sure to keep your Parkpnp account up to date so that you can successfully make bookings without any issues. Here's how to update your card details: 1. Log into your account 2. Click your person icon on the top right hand side of the page. Click on t
Why am I not receiving confirmation emails?
The main cause of this is usually an overly aggressive spam filter that blocks our emails before they reach your inbox. Check your spam folder for any messages from Parkpnp. If you find any emails from Parkpnp, add team@ parkpnp.com your address book, so they don't end up there again. If you can't find any emails from us, then you can always log into your Parkpnp account and click on 'My Bookings'. This will show up your confirmed bookings and any booking requests made. If you're still havi
Having trouble logging in?
Be sure you are using the correct login information. Simple things like having the caps lock on can distorted the login process. If you can't remember your login details click 'Forgot password'. To reset your password you will be asked to enter your email address. You will then be sent an email containing a link. Simply follow the link. You will be asked
Need to change your password?
Want to change your passed? Fear not, there's two ways you can do it. Already Logged In If you want to change your password while you're still logged in you can easily do this through your account settings. Click on 'Account'. Click 'My Details' on the left of the page. Click on the 'Password' tab. Fill in your new password and press 'Update Password'. !(https://storage.crisp.chat/users/helpdesk/website/32165a7f-3b46-4a62-a0d0-840720d1b4d6/916dc612-5bae-4133-abc3-c2e4219d
Are my bank details secure?
Yes. Security is one of the biggest considerations in everything we do. All payments made from Parkpnp are processed by our international payment partners, Stripe. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, they make use of best-in-class security tools and pr
Need to change your email?
To change your email address you need to login first. Once logged in, follow the below steps to change your password. Click on 'Account'. Click 'My Details' on the left of the page. Click on the 'Profile' tab. Fill in your new email address. Press 'Save Changes'. Once you click 'Save changes' we will send a verification link to your new email add