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Booking A Parking Space
All you need to know when booking a parking space.
Can I contact the space owner?
Our messages feature allows you to directly interact with the lister and ask any questions you may have. When you find your perfect space just click ‘Message' in the middle of the listing. Here you can discuss any particular questions you may have about the space. Once you make a booking you can also chat about FOB collection or ask for more specific driv
How do I prove I've paid for parking?
Once the space owner has approved your booking request you will receive a confirmation email. This email is proof that you have booked and paid for parking, The space owner will be able to identify you based on your registration details that you provided when setting up your Parkpnp account so there's no need to display anything on your dashboard.
Is my space really guaranteed?
Once you have received your confirmation email your space is reserved and guaranteed just for you. You can rest assured that our listers know you are coming and will be holding the space for your arrival.
Do you have parking around events?
When heading to an event, parking should be the least of your worries. Luckily for you, this stress can be a thing of the past. You can now enjoy the event without worrying about excessive parking costs or the fear of where you're going to find parking to rent. Whether your using our parking app or website to book, it's easy to find cheap parking. The great news is that we have plenty of parking spaces close to the 3Arena, Croke Park and the Aviva Stadium. If you're looking for a car park or
How do I change my vehicle registration details?
Changed your car? Make sure to let us know as this is how the space owner identifies you when you're parking in their space. Here's how to update your registration details: Log into your account Click on the dropdown menu on the top right hand side of the page and click 'Account'. Click on 'Account Settings' and enter in your new vehicle plat
Who's responsible for the FOB/Key?
For added security and peace of mind, some of our parking spaces require a key or FOB to gain access. Once the booker receives the key or FOB, they are held responsible for its safekeeping. In the event a FOB/Key is damaged, lost or not returned to the lister after the booking duration has expired, Parkpnp reserves the right to charge the booker the full cost of replacing the FOB/Key. This charge is €200. A booker will have 7 days after a booking has expired to return the FOB/Key to either th
Do I need to display a parking reservation slip?
No need to worry about printing out your booking confirmation or displaying a parking tag. Space owners will use your registration number to know when you arrive. However always check your booking instructions to see if there is anything else you need to do.
Why can't I see the full address before I book?
For security reasons we don't display the full address until after you make a booking. When you search for a space we provide you with the name of the general area. The map pin can also be used to help identify where the space is located. Once the booking has been confirmed you will receive all the details on how to find the space, with the exact address and other other instructions such as FOB collection. If you require anymore information prior to booking you can always send up a message v
Am I locked into a long term contract?
No, you are not locked into a long-term contract. Your monthly bookings operate on a subscription model, meaning your card will be charged month by month unless you cancel your subscription or the lister of the space can no longer offer you the space. If you wish to discuss a long-term committed contract on a parking space, drop us an email to firstname.lastname@example.org and we’ll advise you on next steps. If you are on a monthly rolling contract and you need to cancel it, please cancel the booking prior
I've booked a space that requires a key/ fob. What do I do next?
A large portion of our underground parking for rent requires a FOB or a key to gain access. Once you make a booking you can contact the lister via our message feature. Here you can arrange FOB/ key collection at a time that suits you both. It's usually advisable to book FOB/key required parking 24 hours in advance so that both parties have time to organise handover. If you experience any difficulties in making contact, feel free to send us a message via the chat bubble below.
On demand parking
Paying on the go has never been easier, with Parkpnp you can pay in realtime simply by using your digital pass. No need to worry about loose change or lost tickets anymore. Here's a step by step guide on how you can pay on demand through the Parkpnp App. Available to download for both iOS and Android. Once you've downloaded the app and signed up with Parkpnp you're all set to pay in realtime. Click on Digital Parking Pass. !(https://storage.crisp.chat/users/helpdesk/website/32165a
Do you offer overnight parking?
Of course we do! With the majority of our spaces, when you book the daily rate you are a entitled to the full 24 hours of parking. You will also usually have the freedom to come and go as you like within the 24 hour period. Send us a message via the chat bubble if you have any questions regarding the hours and accessibly of a certain space.
Convention Centre Booking
The Convention Centre only offer pre-payment of three parking deals, i.e. All-Day, Evening (6pm-midnight) and Overnight. It is not possible to pre-pay for hourly rates.
Where can I find my receipt?
When you make a booking via Parkpnp, you receive two emails; a booking confirmation email along with a copy of your receipt. We would suggest you hold onto these for your records. If you would like to request another copy of your receipt, message us via the chat bubble below.
What does the price on the map mean?
The price on the map in the pin represents the charge to rent parking for that particular space. Prices can be hourly, daily, weekly or monthly. Simply click on the space that you're interested in to find out more information on it. *If the pin has a lightning flash beside the price it means that the parking space is also available for instant booking.
What type of parking spaces do you offer?
We have a car parking rental to suit every need. Our property types include commercial car parks, private residences, offices/ business, places of worship and academic institutions. Once you click into a parking rental, the property type of the space will be identified. Some of our parking spaces come with different added features such as security gates, car wash, electric charging, indoor or covered parking and on-site security. You can select what facilities you would like from the drop do
What happens if a car is damaged or stolen when parked?
We all know that car parking has its associated risks. While we'd like to hope this never happens, it's good to know where both parties stand on the issue. **Renting a parking space:** When parking using Parkpnp, just as in any other parking space around the city, the driver always parks at their own risk. **Listing a parking space:** Similarly a lister will also be responsible for their own space. We hope that all our customers will be respectful of other people's property but this
If I book a long term space, do I have to pay it all upfront?
No, don't be crazy! We understand that parking can be a nightmare so when you find long term parking you want to grab it with both hands. Your card will be charged on a month by month basis so no need to worry about paying it all in one go. You're not locked into any long-term contract either. All monthly agreements are made on a monthly basis. When you make a long term booking, it means you have peace of mind that your space is reserved solely for yourself and nobody can jump in and book it
Why should I pay and communicate only through Parkpnp?
1. Peace of mind. Paying and communicating through Parkpnp means you're protected and you have someone to contact should any issues arise. Problems on the day are very rare, but it's important to us that we know if something goes wrong so we can do our best to rectify it. 2. It keeps things simple. Our messaging and payment system is designed to make life easier for everyone. When you manage your booking through the Parkpnp's website, you know you'll find everything in one place - an
Can I make multiple bookings for the same time?
Great question! We have no limit on the amount of spaces you can book. However, when making a booking you will have to do it one at a time. All these bookings can still have the same start and end time, they will just be captured as separate bookings. If you want to look at a longer term solution send us a message via the chat bubble below.
Do you offer motorcycle rates?
Parkpnp does not offer motorcycle rates. If you would like to book a parking space for you motorcycle you will have to pay the standard rate as advertised.