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Articles on:Your Account
Having trouble with your Wayleadr Go account?

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  • Booking A Parking Space
  • Cancellations & Refunds
  • Your Account
  • Listing Your Parking Space
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  • Having trouble logging in?
    Be sure you are using the correct login information. Simple things like having the caps lock on can distorted the login process. If you can't remember your login details click 'Forgot password'. To reset your password you will be asked to enter your email address. You will then be sent an email containing a link. Simply follow the link. You will be askedFew readers
  • Why am I not receiving confirmation emails?
    The main cause of this is usually an overly aggressive spam filter that blocks our emails before they reach your inbox. Check your spam folder for any messages from Wayleadr Go. If you find any emails from Wayleadr Go, add support@wayleadrgo.com your address book, so they don't end up there again. If you can't find any emails from us, then you can always log into your Wayleadr Go account and click on 'My Bookings'. This will show up your confirmed bookings and any booking requests madeFew readers
  • How do I deactivate or delete my account?
    To deactivate your account: Go to Account on wayleadrgo.com (you will be prompted to log in to your account, if you are not already). Click Settings Click Deactivate my account When you deactivate your account: Any reservations you currently have as a space owner or a booker will automatically be cancelled. Your profile will be hidden. If you are a space owner, your listings will be hidden. Some information, such as your reviews, may remain visible to others.Few readers
  • How do I change my bank details?
    Changed your card details? Make sure to keep your Wayleadr Go account up to date so that you can successfully make bookings without any issues. Here's how to update your card details: Log into your account Click your person icon on the top right hand side of the page. A drop down menu will appear. Click 'Dashboard'. Click on the 'Account TaFew readers
  • Need to change your email?
    To change your email address, please contact customer support by opening the live chat bubble or sending an email to support@wayleadrgo.comFew readers
  • Are my bank details secure?
    Yes. Security is one of the biggest considerations in everything we do. All payments made from Parkpnp are processed by our international payment partners, Stripe. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, they make use of best-in-class security tools and prFew readers
  • Need to change your password?
    Want to change your passed? Fear not, there's two ways you can do it. Already Logged In If you want to change your password while you're still logged in you can easily do this through your account settings. Click on 'Account'. Click 'My Details' on the left of the page. Click on the 'Password' tab. Fill in your new password and press 'Update Password'. (https://storage.crisp.chat/users/helpdesk/website/32165a7f-3b46-4a62-a0d0-840720d1b4d6/916dc612-5bae-4133-abc3-c2e4219dFew readers

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